Contact

We’re Here to Help

At Viora and Ivy, we believe that beautiful jewelry should come with beautiful service. Whether you have a question about our collections, need help tracking a package, or just want to share your feedback, our team is ready to assist you.

  • Email Support: For the fastest response, please email us at info@vioraivy.com.

  • Response Time: We strive to respond to all inquiries within 24–48 hours, Monday through Friday.

  • Order Inquiries: If you are contacting us regarding an existing order, please include your Order Number (e.g., #1234) so we can assist you more efficiently.