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We’re Here to Help
At Viora and Ivy, we believe that beautiful jewelry should come with beautiful service. Whether you have a question about our collections, need help tracking a package, or just want to share your feedback, our team is ready to assist you.
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Email Support: For the fastest response, please email us at info@vioraivy.com.
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Response Time: We strive to respond to all inquiries within 24–48 hours, Monday through Friday.
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Order Inquiries: If you are contacting us regarding an existing order, please include your Order Number (e.g., #1234) so we can assist you more efficiently.